Shipping policy

 

Delivery Details

Tidalroot utilises the delivery services of The Courier Guy to ensure your supplements arrive at your door safely, securely, and as quickly as possible.

⏱️ The 10:00 AM Cut-Off

Orders placed before 10:00AM on a business day, will be dispatched that same day. Orders placed after 10:00AM, or on weekends and public holidays, will be dispatched on the following business day.

📍 Delivery Rates

Gauteng:

• Standard Delivery (Next Business Day Delivery):
•  FREE over R500
•  R65 under R500

Western Cape & KwaZulu-Natal:

• Standard Delivery (2-3 Business Days Delivery):
• FREE over R500
• R65 under R500
• Express Delivery (1-2 Business Days Delivery):
• R200 charge

Eastern Cape, Free State, Limpopo, Mpumalanga, Northern Cape & North West:

• Standard Delivery (3-5 Business Days Delivery):
• FREE over R500
• R65 under R500
• Express Delivery (2-4 Business Days Delivery):
•  R200 charge

📦 Order Tracking Once your order leaves our facility, you will receive a shipping confirmation email containing your personal tracking number. You can use this link to track your package every step of the way.